Deliveries are free of charge.

Our normal despatch period is 5 to 7 working days, weekends and bank holidays are not classed as working days. Parcels must be signed for and cannot be left in the porch, garage, shed etc. Orders should be received within a maximum of 14 working days.

Any claims for lost goods will not be entered into until after 15 working days from despatch. We do not pay the postage costs of returns.

Please note that we endeavour to check that the quality of all orders shipped meet the high standards that our customers expect. However we are unable to guarantee that shoes despatched will be 'box fresh' i.e. they may have been tried on by customers in our stores.